Important Plan Resources

Do you want to talk to a nurse, find a form, or learn about your member rights? Find what you're looking for in this resources section.

• Appeals
• Area Agencies on Aging — Community resources for seniors and caregivers
• Critical Incidents — Members Flyer (PDF) PDF
• Disenrollment
• Forms
• Getting care during a disaster/emergency
• Grievances
• Nurse Call Line
• Organization determination
• Prior authorization
• Potential for contract termination
• Quality Improvement
• Rights and responsibilities
• What if I get a bill?

Accessing your data on other mobile apps

You have the right to view your health information from AmeriHealth Caritas VIP Care Plus through websites and mobile apps that are not under AmeriHealth Caritas VIP Care Plus's control.

Learn about third-party data privacy information

Need more information? Call Member Services at 1-888-667-0318 (TTY/TDD 711), 8 a.m. to 8 p.m., seven days a week.